Sunderland Enterprise Park Management Company Limited will act as key holders for your premises and will react to any all alarm call outs at the said premises. All keys will be held in our Key Management cabinet. The system provides a full audit of the key use. The Control Room is manned 24 hours. Keys will only be issued upon your instruction to those people who are authorised with proof of identity shown.
On the activation of your alarm or call out we will:
a) Point the CCTV cameras covering the building and exit road
b) Call emergency services if necessary
c) The mobile will respond and check the building is secure
d) Call out the alarm engineer if necessary
e) Contact your mentioned key holder if necessary
f) If instructed to do so remain on site until key holder arrives or in the event of a break-in until Police arrive
Sunderland Enterprise Park Management Company Limited is fully covered under our insurance scheme for key holding risks. Copies of this may be viewed at the company’s offices.
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