A Key holding service from just £1 per day…

Which protects and supports your business.

Our professional Alarm Response/Key Holding Service may also keep your insurance premiums down.

SEPMCL can carry out a professional and efficient Key Holding Service to businesses within our local geographical area. Our response time for businesses on the Park is on average 2 minutes.

We will act as key holders for you and will react to all alarm call outs at your premises. All keys will be held in our Key Management cabinet in our control room which is manned 24/7. Our system provides a full audit of the key use and your key will only be issued upon your instruction to those people who are authorised by you with proof of their identity shown. Under this service we can also provide Opening & Locking of Business Premises for employees, cleaners and contractor access.

On the activation of your alarm or call out we will:

  • View any CCTV cameras covering the building and exit road
  • Call emergency services if necessary
  • The mobile patrol will respond and check the building is secure
  • Call out the alarm engineer if necessary
  • Contact your mentioned key holder if necessary
  • If instructed to do so remain on site until key holder arrives or in the event of a break-in until Police arrive

Sunderland Enterprise Park Management Company Limited is fully covered under our insurance scheme for key holding risks. Copies of this may be viewed at the company’s offices.

Benefits:

  • 24/7 Service – Regardless of whether a break-in occurs late at night or in the early hours of the morning we are there to attend.
  • Response time – Concentrating on the LOCAL Geographical area, you will benefit from rapid response times. Along with the ability to investigate alarm activations at your premises quickly.
  • Low risk – Having a trained key holder look after your premises can eliminate potential risk for you and your employees.
  • False alarms – Most intruder alarm activations are false alarms which can be incredibly inconvenient to you and your business.
  • Cost-effectiveness – Compared to employing security guards to be at your premises when closed, key holding is a much more cost-effective option.
  • Staff safety – If a staff member attends an alarm activation in the early hours, they have their sleep disturbed and potentially may be putting themselves at risk.
Sunderland Enterprise Park Management Company Limited (SEP)

SEP SECURITY SERVICES - CONTACT US

11 + 10 =

Unit 30, North East BIC, Wearfield, Sunderland Enterprise Park, Sunderland, SR5 2TA

Our Services

We have a comprehensive range of security services. This enables us to cater for the security requirements of all businesses on the Enterprise Park, including:

Shareholder Services

Security Solutions

Landscaping Maintenance

Park & Ride Service

Client Testimonials

Berghaus

“SEP has provided an effective and efficient security service to the Pentland Brands Northeast HQ, home to outdoor brand Berghaus, for over a decade. It offers an open and lock up service, regular patrols of the premises and monitoring of our own external CCTV system – all provided with helpful and professional service.”

Carol Haggan - Facilities Manager

North East BIC

“We have contracted with SEP for more than 20 years now and have always received an excellent service from both management and staff. SEP offers advice and guidance on all security related issues and always react to any queries promptly, the team at SEP are very flexible and reliable. SEP are key holder for our 14 acre site housing over 200 properties, meaning we can rest assured that the buildings are in safe hands 24/7. We would highly recommend SEP to any company looking for that professional and reliable security service.”

Donna Surtees - BIC Centre Manager

RTC North

“I would say the service provided has been both very accommodating and thoroughly professional over the years and has been very noticeably reliable especially over the last 2 months both in terms of the visibility of the patrols but also of the guidance provided in and out of usual working hours.”

Dean Smith - Financial Controller

DMA Law

“We have benefited from SEP managements key holding service since the beginning of 2012. Right from the start, they have impressed us with their efficient and professional manner- an approach that has truly inspired great confidence in the key holding services they provide for us.

We were overwhelmed at how easy they made the exchange of keys and have been extremely pleased with the seamless handling and reliable decision making on all call out attendances over the past 12 months. Needless to say, we are continuing our key holding relationship with SEP management and would strongly recommend their services.”

Miss Leanne Peverley - Accounts Assistant on behalf of DMA Law