Kail and Co & SEP Management: A Security Partnership Built on Trust
Introduction
With more than 35 years of experience in precision subcontract engineering, Sunderland-based Kail and Co provides a complete manufacturing service, producing high-quality components in both small and large volumes.
The company is trusted by internationally respected manufacturers across a wide range of sectors, including oil and gas, aerospace, electronics, marine, and other associated industries. Their reputation has been built on a simple philosophy: delivering the highest standards of service and quality throughout every aspect of the business.
As a manufacturer operating within demanding industries, maintaining the security of its premises, equipment and workforce is essential. To achieve this, Kail and Co has partnered with SEP Management for more than two decades.
Project Overview
Kail and Co first engaged SEP Management over 20 years ago to provide security services at its Sunderland-based facility following concerns regarding vandalism. Since then, the relationship has grown into a long-standing partnership based on reliability, responsiveness and trust.
Today, SEP Management provides a comprehensive range of security services across the company’s sites, including keyholding, CCTV monitoring, alarm response and 24-hour mobile patrols, seven days a week. SEP’s team acts as the first point of contact in the event of an incident, responding quickly to alarms, liaising with local authorities when required and keeping Kail’s management team fully informed at every stage.
When Kail and Co expanded and acquired a second facility in 2015 within Sunderland Enterprise Park, the decision to appoint SEP Management to oversee the site’s security was straightforward.
Chairman, Steve Pattison explains, ‘We initially started working with SEP over 20 years ago, having experienced problems with vandalism, we asked SEP if they could look after the building and they quickly commenced work.
When we purchased our second building in 2015, located within the Enterprise Park, it was an easy decision to ask SEP to manage that property as well.
Their services mean that I can call the office at any time and they will deal with everything on our behalf. This allows me to focus on running the business without having to worry about the security of our buildings. In addition, having a professional security provider managing our sites has helped reduce our insurance costs, as our premises are considered a lower risk by insurers. It’s another example of the value SEP brings to our business beyond day-to-day security.’
The Outcome
The partnership between Kail and Co and SEP Management has delivered long-term peace of mind and a consistently high standard of security across both sites.
By providing proactive monitoring, rapid alarm response and dependable keyholding services, SEP Management has helped ensure that Kail’s facilities remain protected around the clock. Their ability to manage incidents efficiently and communicate effectively with the company’s management team has reduced operational disruption and allowed staff to focus on their core responsibilities.
The enhanced security measures have also delivered financial benefits, helping Kail and Co reduce insurance premiums by demonstrating a lower-risk operating environment to insurers. This has provided an additional return on investment alongside the confidence that their sites remain secure 24 hours a day.
Steve Pattison adds, ‘Our collaboration with SEP has meant that the security of our buildings is second to none. We have a fantastic relationship with the team and know they will deal with any queries we have. They are extremely thorough in the work they do and I would highly recommend their services to any business in the area.”
For SEP Management, the partnership highlights the value of building lasting relationships with local businesses and delivering a consistently high level of service over many years.
Paul Cameron, Security Manager at SEP Management, said, ‘Kail and Co are a fantastic business to work with. Their proactive approach to security allows us to effectively manage keyholding services, monitor CCTV systems and provide ongoing site protection, helping to ensure the safety of both their premises and employees.’
Conclusion
For more than 20 years, SEP Management has been a trusted security partner to Kail and Co, providing dependable protection, rapid response services and complete peace of mind. Through a combination of 24/7 monitoring, proactive patrols and professional incident management, SEP enables Kail and Co to focus on what they do best, delivering precision engineering excellence to customers around the world.
The longevity of the partnership is a testament to SEP Management’s commitment to service, reliability and customer care. As Kail and Co continues to grow, SEP remains dedicated to protecting its people, premises and operations, ensuring security is one less thing for the business to worry about.
If you have any queries, please contact our control centre on 0191 5166771.
If you have any concerns please get in touch.
Angela: angela@sepmcl.co.uk
Paul: paul@sepmcl.co.uk
Security control room: secuity@sepmcl.co.uk